About Our Company
We are committed to delivering spotless results with every clean.
Story
Since 2016, Joyful Janitor Service Ltd has been committed to delivering impeccable cleaning and changeover services for short term rental properties, ensuring every guest arrives to a fresh, spotless, and inviting space. We are founded to meet the growing demand for professional Airbnb changeovers, pride ourselves on offering services that exceed industry standards, helping property owners and hosts maintain their reputation and attract glowing reviews from guests.
Mission
Our mission is to make every property guest-ready to the highest standard. We believe that a clean, well-maintained space is at the heart of a great guest experience. By taking the time to ensure every detail is perfect, from hotel-grade linens to fully stocked supplies. We help our clients create an environment where guests feel valued, comfortable, and eager to return. Our focus on reliability, quality, and client satisfaction means you can trust us to manage your property’s appearance and functionality with care and precision.
Commitment
We understand that a positive guest experience starts the moment they walk through the door, and our commitment is to ensure your property looks its best every time. HostClean is here to support you in building a five-star reputation by providing dependable, high-quality cleaning and turnover services. We view our success as a reflection of our clients' satisfaction, and we’re driven by the positive impact our work brings to your business.
Story
Since 2016, Joyful Janitor Service Ltd has been committed to delivering impeccable cleaning and changeover services for short term rental properties, ensuring every guest arrives to a fresh, spotless, and inviting space. We are founded to meet the growing demand for professional Airbnb changeovers, pride ourselves on offering services that exceed industry standards, helping property owners and hosts maintain their reputation and attract glowing reviews from guests.
Mission
Our mission is to make every property guest-ready to the highest standard. We believe that a clean, well-maintained space is at the heart of a great guest experience. By taking the time to ensure every detail is perfect, from hotel-grade linens to fully stocked supplies. We help our clients create an environment where guests feel valued, comfortable, and eager to return. Our focus on reliability, quality, and client satisfaction means you can trust us to manage your property’s appearance and functionality with care and precision.
Commitment
We understand that a positive guest experience starts the moment they walk through the door, and our commitment is to ensure your property looks its best every time. HostClean is here to support you in building a five-star reputation by providing dependable, high-quality cleaning and turnover services. We view our success as a reflection of our clients' satisfaction, and we’re driven by the positive impact our work brings to your business.
Our Values
Quality: We’re dedicated to providing hotel-standard cleanliness and presentation in every property we serve. Each service we offer is designed to be thorough and high-quality, meeting the exacting standards of both hosts and guests.
Reliability: Our clients trust us to be consistent, punctual, and dependable. We believe reliability is at the core of excellent service.
Integrity: We uphold the highest ethical standards in all that we do. Transparency and honesty guide our work and relationships.
Care: Every property we clean is treated as if it were our own. We care deeply about the well-being of our clients and their spaces.
Quality: We’re dedicated to providing hotel-standard cleanliness and presentation in every property we serve. Each service we offer is designed to be thorough and high-quality, meeting the exacting standards of both hosts and guests.
Reliability: Our clients trust us to be consistent, punctual, and dependable. We believe reliability is at the core of excellent service.
Integrity: We uphold the highest ethical standards in all that we do. Transparency and honesty guide our work and relationships.
Care: Every property we clean is treated as if it were our own. We care deeply about the well-being of our clients and their spaces.
Community Involvement
Beyond cleaning, we are dedicated to uplifting the communities we serve, supporting local initiatives, and creating meaningful change.
Legalities
Our Commitment to Transparency and Trust
Terms and Conditions
By booking our cleaning services, you agree to the following terms and conditions:
- Service Scope – We provide professional cleaning services as described during the booking process. Any additional services requested may incur extra charges.
- Access to Property – You must provide access to the property at the scheduled time. If access is not provided, additional fees may apply.
- Customer Responsibilities – You agree to inform us of any specific cleaning requirements or hazards (e.g., pets, fragile items) prior to service.
- Payments – Full payment is required upon booking unless otherwise agreed. We accept various payment methods as outlined on our website.
- Amendments - We reserve the right to modify these terms at any time. Changes will be communicated via our website or email.
Cancellation & Refund Policy
We understand that plans may change.
- Cancellation Notice – Cancellations made at least 24 hours before the scheduled service will not incur any fees.
- Late Cancellation – Cancellations made less than 24 hours before service may be charged up to 50% of the booking fee.
- No-Show – If our team arrives and is unable to access the property, the full service fee may be charged.
- Refunds – Refunds will be processed within 5–7 business days after confirmation of eligibility.
- Service Quality Guarantee – If you are unsatisfied with our service, please notify us within 24 hours. We will re-clean the affected area at no extra cost.
Privacy Policy (GDPR-Compliant)
Your privacy is important to us. We collect only the information necessary to provide and improve our cleaning services.
- Data Collection – We collect your name, contact details, and address to process bookings and deliver our services.
- Data Usage – Your data will only be used for communication, billing, and service delivery.
- Data Protection – We store your information securely and restrict access to authorized personnel only.
- Data Sharing – We do not sell or share your personal information with third parties unless required by law.
- Your Rights – You have the right to request, update, or delete your personal data at any time in line with GDPR regulations.
Terms and Conditions
By booking our cleaning services, you agree to the following terms and conditions:
- Service Scope – We provide professional cleaning services as described during the booking process. Any additional services requested may incur extra charges.
- Access to Property – You must provide access to the property at the scheduled time. If access is not provided, additional fees may apply.
- Customer Responsibilities – You agree to inform us of any specific cleaning requirements or hazards (e.g., pets, fragile items) prior to service.
- Payments – Full payment is required upon booking unless otherwise agreed. We accept various payment methods as outlined on our website.
- Amendments - We reserve the right to modify these terms at any time. Changes will be communicated via our website or email.
Cancellation & Refund Policy
We understand that plans may change.
- Cancellation Notice – Cancellations made at least 24 hours before the scheduled service will not incur any fees.
- Late Cancellation – Cancellations made less than 24 hours before service may be charged up to 50% of the booking fee.
- No-Show – If our team arrives and is unable to access the property, the full service fee may be charged.
- Refunds – Refunds will be processed within 5–7 business days after confirmation of eligibility.
- Service Quality Guarantee – If you are unsatisfied with our service, please notify us within 24 hours. We will re-clean the affected area at no extra cost.
Privacy Policy (GDPR-Compliant)
Your privacy is important to us. We collect only the information necessary to provide and improve our cleaning services.
- Data Collection – We collect your name, contact details, and address to process bookings and deliver our services.
- Data Usage – Your data will only be used for communication, billing, and service delivery.
- Data Protection – We store your information securely and restrict access to authorized personnel only.
- Data Sharing – We do not sell or share your personal information with third parties unless required by law.
- Your Rights – You have the right to request, update, or delete your personal data at any time in line with GDPR regulations.